Shipments in Italiy
Shipments are delivered with the express courier GLS or Bartolini BRT. The transportation cost is calculated as follows:
Shipments to foreign countries
At request we take care on your behalf of shipments abroad. For shipping costs, please ask us for a quote.
Delivery and collection of goods
a) Withdrawal or delivery of goods can take place:
- At our headquarters
in Via Lys, 38 11100 Aosta, by the customer, with no additional shipping costs.
- By Courier
to the address specified by the customer at the time of the order.
In the case of shipments to not very well comunicated places, Tipografia Pesando s.n.c. will add 24 working hours to the delivery date.
b) Before signing the shipping document with the carrier's agent we recommend:
- Check the number of boxes is the same as marked on the shipping document (or courier's delivery document);
- Check the labels on the package have the correct address;
- Check the external condition of the packages are not presenting any damage or tampering (eg. Not original tape but the carrier's, damaged packaging, etc.)
c) In the event that one of the abnormalities above is found, you need to indicate it on the document, specifying the type of abnormality found. If it has not been possible to see the abnormality in the presence of the courier, the customer will need to contact promptly to our customer service, by fax, or by e-mail. It is understood that no transport abnormalities will be accepted after 5 natural days from the reception of goods.
d) The goods damaged in transit must be promptly complained to the shipper / carrier, who will draft a specific note signed by the customer. Otherwise Tipografia Pesando s.n.c. won't be responsible for any damage.
e) If a delivery is refused by the consignee without justification, Tipografia Pesando snc is authorized, subject to the right to the payment of the Order, to charge a lump sum in compensation for damages amounting to € 125 excluding VAT.
f) Tipografia Pesando s.n.c. is not responsible in any way for delivery delays generated by the carrier, the risk of accidental loss of the ordered goods or damage to the goods during transport to the customer. From the moment Tipografia Pesando s.n.c. delivers the goods to the commissioned carrier, will travel at its risk and peril.
©2013 Tipografia Pesando snc di Pesando-Gamacchio e Macrì - P.iva 00466260072 - firstname.lastname@example.org